Privacy Policy for MVMT Matters
Legal Business Name: MVMT Matters – A Daniel J Saenz Chiropractic Corporation
Brand Name: MVMT Matters
Effective Date: October 30, 2025
At MVMT Matters (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website (https://www.mvmtmatters.com/) or use our services. By using our Site, you agree to the terms outlined below.
1. Information We Collect
We provide specialized medical services focusing on chiropractic care and rehabilitation. We collect the following types of information:
- Personal Information: Name, email address, phone number (including mobile phone numbers for SMS communications), mailing address, and payment information.
- Health Information: Medical history, treatment plans, and details related to your condition (protected under HIPAA).
- Communication Data: Records of your SMS opt-ins (including the date and time of your first message), phone numbers, and correspondence.
- Non-Personal Information: Browser type, IP address, device information, and website usage data through cookies.
2. How We Use Your Information
We use your information for purposes such as:
- Providing specialized medical services and treatments (e.g., Sports Chiropractic, manual therapy).
- Evaluating and optimizing control of your condition.
- Scheduling and managing appointments and ensuring timely communication.
- Processing payments and billing.
- Improving our services and patient experience.
- Complying with legal and regulatory requirements.
3. Sharing Your Information and Disclosure
We are committed to the confidentiality of your health information. We do not sell or rent your personal information to third parties for marketing purposes. We may share your data only with:
- Healthcare Providers: Professionals directly involved in your treatment and care coordination.
- Business Associates: HIPAA-compliant service providers who help us operate our practice (e.g., billing, appointment scheduling).
- Legal Authorities: When required by law, court orders, or government requests.
TCR COMPLIANCE STATEMENT (CRITICAL FOR SMS):
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. SMS / Text Messaging Policy (TCR Compliant)
This section outlines the specific terms governing your consent to receive text messages from MVMT Matters.
4.1 Consent to Receive SMS Messages:
We only send SMS messages to individuals who have provided explicit express written consent to receive such communications. This consent is obtained when you initiate a text message to us at (916) 226 5926 (as listed on our website, https://www.mvmtmatters.com/contact-us/). By texting us first, you consent to receive text messages from us. You understand that consent is not a condition of receiving our medical services.
4.2 Purpose and Types of Messages:
You agree to receive messages from MVMT Matters for purposes including:
- Account Notifications: Sending essential, automated updates to patients, including messaging patients about appointments (e.g., sending appointment reminders) and confirming scheduling.
- Customer Care: Direct patient support interactions, such as communicating about your case, responding to inquiries about treatment, and assisting with scheduling.
4.3 Message Frequency:
Message frequency will vary depending on your treatment schedule and communication needs.
4.4 Message and Data Rates:
Message and data rates may apply to any messages sent to or from you. Standard message and data rates charged by your mobile carrier may apply.
4.5 Opt-Out Instructions:
You can stop receiving SMS messages from MVMT Matters at any time. Simply reply STOP to any message you receive from us. You will receive one final confirmation message.
4.6 Help and Support:
If you need assistance, reply HELP to any message or contact our office directly at (916) 226 5926.
4.7 Third-Party Providers for SMS:
We may use third-party service providers (such as RingCentral) to facilitate our SMS communications. These providers are contractually bound to handle your data in accordance with this Privacy Policy and applicable laws, acting solely as our service providers for message delivery.
5. Children’s Privacy
Our services are not intended for individuals under 18 years old. We do not knowingly collect data from minors.
6. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the effective date.
7. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
MVMT Matters
7700 Folsom Auburn Rd #135, Folsom, CA 95630
Phone: (916) 226 5926
Email: info@mvmtmatters.com
Website: https://www.mvmtmatters.com/